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Emotional Clients And Colleagues
Emotional clients and colleagues can affect the workplace. This video training is a guide for managing emotional clients...
Emotional Intelligence
Psychology Today refers to emotional intelligence as the ability to identify and manage one’s own emotions, as well...
Emotional Intelligence In 1 Minute
Emotional Intelligence is a way of understanding how the emotions of ourselves and others can impact behavior. This...
Emotional Intelligence: EQ Strategies
Individuals with a strong emotional intelligence (EQ) are more successful personally and professionally. This training course teaches the...
Emotional Intelligence: Introduction To EQ
After decades of study and research, professionals began to recognize an individual’s IQ was not enough to determine...
Emotional Intelligence: Personal Competence
We have all experienced a wide range of emotions, especially at work. The key is being able to...
Emotional Intelligence: Social Competence
Social awareness and relationship management form a part of social competence necessary for leaders to connect with their...
Empathy: The Key To Active Listening
In an increasingly digital world, empathy and listening are key skills to have in one’s repertoire now more...
Employee Engagement In 1 Minute
Employee engagement can be improved by looking at four main areas. Leaders in the business can help their...
ESOL – English As A 2nd Language In 1 Minute
How to communicate with people whose second language is English or when their English language skills need improvement....
Ethics For Everyone: Why Be Ethical?
This light-hearted ethics training makes a great required course for your employees. Not only does it cover a...
Features And Benefits In 1 Minute
This one-minute video highlights the difference between a feature and a benefit. It explores how important it is...