Website Terms of Use

These Terms of Use govern access to and use of Mastery.com and all services provided by Mastery Training Services (“Mastery”). By accessing or using the platform, users agree to comply with these terms.

1. Eligibility & Account Access

  • Users must be at least 18 years old or have parental/organizational consent to use the services.
  • Account credentials are personal and may not be shared or transferred.
  • Organizations are responsible for managing access and permissions for their users.

2. Permitted Use

  • Services are intended for professional development, compliance training, and internal education.
  • Users may not copy, distribute, modify, or reverse-engineer any content or platform features.
  • Automated scraping, unauthorized integrations, or use of bots is strictly prohibited.

3. Content Availability

  • Mastery may update, replace, or remove content at its discretion.
  • Some features or titles may be restricted based on licensing agreements or account type.

4. Website Information and Educational Content

  • Information provided on this website, including course descriptions and references to laws, regulations, standards, or compliance topics, is provided for general informational and educational purposes only and does not constitute legal, regulatory, safety, human resources, or other professional advice. Completion of any course does not guarantee compliance with applicable requirements.
  • Organizations and individuals are solely responsible for determining the training, policies, procedures, and other measures appropriate for their specific workplace and legal obligations. Applicable requirements may include written programs, hands-on training, competency evaluations, site-specific procedures, or other measures beyond online instruction.
  • While Mastery Training Services makes reasonable efforts to maintain accurate and current information, all information and materials are provided "as is," without warranties or guarantees of any kind, including as to accuracy, completeness, timeliness, performance, or suitability, to the fullest extent permitted by law. Use of this website and reliance on any information or materials is at your own risk, and you are responsible for determining whether any products, services, or information meet your specific needs.

5. User Conduct

  • Users must not upload or transmit any content that is unlawful, defamatory, or infringes on intellectual property rights.
  • Harassment, abuse, or misuse of the platform may result in account suspension or termination.

6. Privacy & Data Use

  • Mastery collects and uses data in accordance with its Privacy Policy.
  • Enterprise clients may request custom data handling protocols subject to agreement.

7. Third-Party Services

  • Some content or features may link to or integrate with third-party providers. Mastery is not responsible for their terms or practices.

8. Modifications

  • Mastery may update these Terms of Use at any time. Continued use of the platform constitutes acceptance of the revised terms.

9. Termination

  • Mastery reserves the right to suspend or terminate access for violations of these terms.
  • Users may cancel their account at any time via account settings or by contacting support.

10. AI Chatbot Use

Mastery may provide access to an AI-powered chatbot to assist users with general questions and platform navigation. By using this feature, users acknowledge and agree that:

  • The chatbot generates responses automatically and may not always be accurate, complete, or applicable to a user’s specific circumstances.

  • Information provided by the chatbot does not constitute legal, safety, HR, compliance, or other professional advice.

  • Users are responsible for independently verifying any information obtained through the chatbot before relying on it.

  • Mastery is not liable for any decisions, actions, or outcomes resulting from reliance on chatbot responses.

  • Use of the chatbot is entirely at the user’s own discretion and risk.