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7 Lessons • 25 Minutes
Back Safety
Over one million back injuries in the workplace occur a year. Injuries lead to lost...
7 Lessons • 25 Minutes
Back Safety In Food Processing And Handling Environments
More than one million back injuries occur in the workplace every year. Back pain and...
8 Lessons • 30 Minutes
Bloodborne Pathogens in Commercial and Industrial Facilities
Anyone working in a manufacturing facility could be at risk for exposure to bloodborne pathogens....
1 Lessons • 9 Minutes
Building Customer Relationships: Utilizing Customer Feedback
There’s no better way to know what your customers expect from you than to ask...
9 Lessons • 35 Minutes
Cleaning And Sanitizing In Food Processing And Handling Environments Part I: Cleaning
Cleanliness is mandatory in food processing and handling work environments. This training course, the first...
7 Lessons • 29 Minutes
Cleaning And Sanitizing In Food Processing And Handling Environments Part II: Sanitizing
Food processing environments must be clean and sanitized to protect the safety of our food....
11 Lessons • 31 Minutes
Come Back to Work Safely: Retail and Customer Service
This training focuses on returning to work during the coronavirus (COVID-19) pandemic. The information provided...
1 Lessons • 4 Minutes
Customer Service – Listen To Your Customers
Customers really want to be heard- the first time. This video demonstrates how to use...
1 Lessons • 3 Minutes
Customer Service – Observe The Difference In Every Customer
Every customer is unique; the key is to not treat every customer the same This...
1 Lessons • 3 Minutes
Customer Service – Service Delayed Is Service Denied
Watch how not delivering “service on time” turns into an entertaining – but damaging –...
8 Lessons • 26 Minutes
Customer Service Gone Viral
Customers used to only tell a few friends about their experiences, but now reviews are...
10 Lessons • 19 Minutes