Offices Library

Business Power Skills: Customer Service Featured Image

Business Power Skills: Customer Service

Companies that don’t consider themselves in the customer service business don’t succeed. Eventually, they lose customers and high-performing...
Business Power Skills: Effective Presentations Featured Image

Business Power Skills: Effective Presentations

Before creating any business presentation, the first step is to understand the purpose behind the presentation. Consider what...
Business Power Skills: Interpersonal Effectiveness Featured Image

Business Power Skills: Interpersonal Effectiveness

As a leader, you need certain technical skills to do your job. More important, however, are the interpersonal...
Business Power Skills: Project Management Featured Image

Business Power Skills: Project Management

There are no shortcuts to quality project management. This video training explores the skills required of being a...
Business Strategy: Workplace Ethics Featured Image

Business Strategy: Workplace Ethics

Ethical leaders help set the tone for their teams to follow suit in exhibiting behavior aligned to the...
Business Writing: Becoming A Good Business Writer Featured Image

Business Writing: Becoming A Good Business Writer

Writing for business is different than writing was for an essay in high school or college. Effective writers...
Bystander Intervention Featured Image

Bystander Intervention

Bystander intervention is a critical component of harassment prevention. This video training explores bystander intervention to support victims...
Bystander Intervention In Chicago Featured Image

Bystander Intervention In Chicago

Sexual harassment destroys workplace productivity and morale, and specifically tends to discourage women from asserting themselves. Designed to...
California 1-Hour Non-Supervisor Sexual Harassment Featured Image

California 1-Hour Non-Supervisor Sexual Harassment

Workplace harassment can have serious consequences for employees and organizations. This online training helps California employees understand what...
Can I Ask That? Legal Interviewing Featured Image

Can I Ask That? Legal Interviewing

There are certain questions you may be surprised to find out are illegal to ask of a candidate...
Choosing A Leadership Theory Featured Image

Choosing A Leadership Theory

Through experience, great leaders have realized that there is no single leadership style that can be defined as...
Coaching For Change Part 1 Featured Image

Coaching For Change Part 1

This module is the first in a two-part series which focuses on the first five key areas of...