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Make Their Day In 1 Minute
This one-minute video explains some ways to help make another person’s day. This could be a customer, work...
Make Your Sales Scripts Sound Unrehearsed
You don’t want to sound like a robot especially if you are saying the same things over and...
Manage Workplace Stress
Most people can relate to stress at work or at home. It carries into every aspect of our...
Manage Your Career
A career is more than a job, or even a series of jobs. A career is an intentional...
Manage Your State – The Sales Mindset
Learn how to manage the negative thoughts that pop into your mind from time to time. It’s time...
Managing Conflict In 1 Minute
This one-minute video explains a four step process you can follow to manage a conflict situation. Whether you...
Managing Customer Needs
Quality customer service is rooted in managing a customer’s needs. To do that well, as this course shows,...
Managing Difficult Customers
Every customer has their own reason for complaining. As a customer-facing employee your job is to help manage...
Managing Difficult Trainees
One of the biggest mistakes training group leaders make is mistaking difficult behavior for a difficult person. This...
Managing Information Tip 1 In 1 Minute
We all have busy desks and workplaces. This one-minute video provides one time saving technique on how to...
Managing Information Tip 2 In 1 Minute
In this one-minute video we explore how you can manage incoming information more effectively. We discuss the four...
Managing Interruptions In 1 Minute
There are some simple things you can do to help be more effective in your time. In this...