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Leading Innovation: Building Innovation Teams Featured Image

Leading Innovation: Building Innovation Teams

Sometimes the most difficult aspect of change is getting started. This course addresses taking the fundamental steps to...
Leading Innovation: Trystorming Featured Image

Leading Innovation: Trystorming

Brainstorming is a long-standing problem-solving method for teams in need of ideas. However, brainstorming can be a slow...
Leading People: Holding People Accountable Featured Image

Leading People: Holding People Accountable

Accountability is a person’s acceptance of responsibility for an outcome. The success of an organization is greatly impacted...
Leading People: Leading, Not Managing People Featured Image

Leading People: Leading, Not Managing People

Workers who are over-managed feel controlled and often lack motivation. This training video teaches managers how leading people...
Leading People: Motivating People – Theory X Vs Theory Y Featured Image

Leading People: Motivating People – Theory X Vs Theory Y

Douglas McGregor, a social psychologist, studied management styles and proposed two styles of management, called Theory X and...
Leading Questions In 1 Minute Featured Image

Leading Questions In 1 Minute

This one-minute video explains what leading questions are and discusses four examples of leading questions. You can use...
Learning And Delivery Styles Featured Image

Learning And Delivery Styles

This course discusses learning and the importance of respecting and honoring the uniqueness of each student and their...
Let Them Know You’re Listening Featured Image

Let Them Know You’re Listening

The main reasons why people don’t listen is because they are either uninterested, distracted, or do not value...
Listening Mistakes Sales People Make Featured Image

Listening Mistakes Sales People Make

Sales people do not listen enough. At times they are too busy thinking what they are going to...
Listening Skills Featured Image

Listening Skills

Listening is an art, and everyone has room for improvement. Use this training module to share the importance...
Listening Skills In 1 Minute Featured Image

Listening Skills In 1 Minute

This one-minute video explains some key aspects of listening including active and reflective listening. Some statistics about listening...
Live Chat Tips In 1 Minute Featured Image

Live Chat Tips In 1 Minute

This one-minute video looks at five basic tips to providing a good customer experience through live web webchat....