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Manage Your Career
A career is more than a job, or even a series of jobs. A career is an intentional...
Manage Your State – The Sales Mindset
Learn how to manage the negative thoughts that pop into your mind from time to time. It’s time...
Managing Conflict In 1 Minute
This one-minute video explains a four step process you can follow to manage a conflict situation. Whether you...
Managing Customer Needs
Quality customer service is rooted in managing a customer’s needs. To do that well, as this course shows,...
Managing Difficult Customers
Every customer has their own reason for complaining. As a customer-facing employee your job is to help manage...
Managing Difficult Trainees
One of the biggest mistakes training group leaders make is mistaking difficult behavior for a difficult person. This...
Managing Information Tip 1 In 1 Minute
We all have busy desks and workplaces. This one-minute video provides one time saving technique on how to...
Managing Information Tip 2 In 1 Minute
In this one-minute video we explore how you can manage incoming information more effectively. We discuss the four...
Managing Interruptions In 1 Minute
There are some simple things you can do to help be more effective in your time. In this...
Managing Performance: Developing Cascading Goals
A talented and skilled workforce is the key to an organization’s ability to move faster and do more...
Managing Performance: Individual Development Plan
In order to effectively establish employees’ projected career paths, managers need to organize and target each individual employee’s...
Managing Performance: Setting Stretch Goals
Stretch goals invite your team to seek innovation. These types of goals go above and beyond your employees’...