
Leading Innovation: Building Innovation Teams
Sometimes the most difficult aspect of change is getting started. This course addresses taking the fundamental steps to...

Leading Innovation: Trystorming
Brainstorming is a long-standing problem-solving method for teams in need of ideas. However, brainstorming can be a slow...

Leading People: Holding People Accountable
Accountability is a person’s acceptance of responsibility for an outcome. The success of an organization is greatly impacted...

Leading People: Leading, Not Managing People
Workers who are over-managed feel controlled and often lack motivation. This training video teaches managers how leading people...

Leading People: Motivating People – Theory X Vs Theory Y
Douglas McGregor, a social psychologist, studied management styles and proposed two styles of management, called Theory X and...

Leading Questions In 1 Minute
This one-minute video explains what leading questions are and discusses four examples of leading questions. You can use...

Learning And Delivery Styles
This course discusses learning and the importance of respecting and honoring the uniqueness of each student and their...

Let Them Know You’re Listening
The main reasons why people don’t listen is because they are either uninterested, distracted, or do not value...

Listening Mistakes Sales People Make
Sales people do not listen enough. At times they are too busy thinking what they are going to...

Listening Skills
Listening is an art, and everyone has room for improvement. Use this training module to share the importance...

Listening Skills In 1 Minute
This one-minute video explains some key aspects of listening including active and reflective listening. Some statistics about listening...

Live Chat Tips In 1 Minute
This one-minute video looks at five basic tips to providing a good customer experience through live web webchat....