Course Library

Organizing Your Files Featured Image

Organizing Your Files

Office workers can waste one to two hours every day looking for documents and files on their computer....
Orientation To Safety For New Employees Featured Image

Orientation To Safety For New Employees

New employees must learn a lot of important information regarding their job responsibilities, and yet none of these...
OSHA Access to Employee Exposure and Medical Records Featured Image

OSHA Access to Employee Exposure and Medical Records

OSHA Access to Employee Exposure and Medical Records explains workers’ rights to review, copy, and understand records related...
OSHA Recordkeeping For Employees Featured Image

OSHA Recordkeeping For Employees

OSHA’s Part 1904 Recordkeeping Rule requires companies to keep track of injuries, illnesses and fatalities that occur in...
OSHA Recordkeeping For Managers And Supervisors Featured Image

OSHA Recordkeeping For Managers And Supervisors

OSHA’s Part 1904 Recordkeeping Rule requires companies to keep track of injuries, illnesses and fatalities that occur in...
Outbound Calling Featured Image

Outbound Calling

Making outbound calls is an important part of commerce. Outbound calls are often made to either acquire new...
Outbound Calling In 1 Minute Featured Image

Outbound Calling In 1 Minute

Making outbound calls can be a stressful part of a customer-facing role. This one-minute video examines a few...
Overcome The Fear of Rejection Featured Image

Overcome The Fear of Rejection

A sales person with a fear of rejection is like a lifeguard with a fear of water. It...
Overcoming Generational Differences: Finding Common Ground Featured Image

Overcoming Generational Differences: Finding Common Ground

This video provides a condensed collection of takeaways about how to overcome generational differences in the workplace. It...
Overcoming Generational Differences: How Our Attitude Toward Change Evolves Featured Image

Overcoming Generational Differences: How Our Attitude Toward Change Evolves

Change is often presented as something that young people really like and older people really don’t. This microlearning...
Overcoming Generational Differences: How We Become Loyal Workers Featured Image

Overcoming Generational Differences: How We Become Loyal Workers

A perceived lack of loyalty is one of the biggest drivers of generational tensions in the workplace. This...
Overcoming Generational Differences: The Nature Of Career Advancement Featured Image

Overcoming Generational Differences: The Nature Of Career Advancement

This microlearning is designed to put the speed of career advancement into proper perspective. It turns out that...