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Remarkable Customer Service
The key difference between a thriving company and a struggling company is their quality of customer service. This...
Respectful Workplace Communication
You probably already know some things it takes to be a respectful communicator, such as don’t interrupt, don’t...
Responding To Negativity In 1 Minute
This one-minute microlearning course gives you a four-step process to respond to negativity and negative comments. It follows...
Retaliation: It’s Illegal
All workers (full-time, part-time, seasonal, temporary, probational, future, and former) are protected by law from retaliation. By addressing...
Rethinking The Business Case For Diversity And Inclusion
Diversity and inclusion are terms that are often tossed around these days without much thought as to what...
Returning To Work During The Coronavirus Pandemic For Employees
During these challenging times of the coronavirus pandemic, the thought of returning to work can be overwhelming. This...
Returning To Work During The Coronavirus Pandemic For Managers and Supervisors
As more businesses and organizations return to work during the pandemic, it’s important for them to have a...
Role Of The Project Manager
Project management requires a unique skill set. It’s a growing field that’s been given increased emphasis and budgetary...
Roles Of Leadership
Leaders and managers cannot be truly effective unless they understand the needs of their teams. Otherwise, they are...
Safe Lifting
Our backs do most of the work when we are lifting and carrying. This video training shows employees...
Safe Lifting In Office Environments
What is the most common injury when lifting objects? How does the back work? These are the questions...
Safety 101 For Employees
All workers have a right to a safe workplace. This video training explores basic workplace safety for employees....