6 Lessons • 13 Minutes
Creating An Effective Workplace Violence Prevention Plan
Over two million people across the U.S. have reported workplace violence incidents. While organizations can’t...
4 Lessons • 27 Minutes
Creating An Incredible Company Culture
When it comes to corporate culture it is often easier to spot the bad ones...
4 Lessons • 13 Minutes
Creative Thinking And Problem Solving
Effective leaders see problems as opportunities for growth and innovation. As this course shows, in...
5 Lessons • 9 Minutes
Creativity And Innovation
It’s important for all employees to be innovative and creative in their roles at work...
5 Lessons • 9 Minutes
Critical Thinking
It is important not to take things at face value, particularly when trying to solve...
1 Lessons • 1 Minutes
Critical Thinking In 1 Minute
This one-minute video explains six steps to critical thinking....
7 Lessons • 10 Minutes
Cultural Awareness
According to People Management, diverse teams are 87% better at making decisions, and according to...
9 Lessons • 19 Minutes
Cultural Competency In The Workplace
Today’s workplaces are more diverse than ever. This training explores cultural competency in the workplace....
6 Lessons • 9 Minutes
Customer Retention
Per a 2021 Annex Cloud blog post, a 5% increase in customer retention can boost...
10 Lessons • 38 Minutes
Customer Service
As you can imagine, customer service is critical in any sales or customer-facing position. Good...
1 Lessons • 4 Minutes
Customer Service – Act To Solve Problems
Customer service is about solving problems and may require a little creativity. This video shows...
1 Lessons • 3 Minutes