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Closing – How To Move The Sale Forward
Learn three ways to help you with the transition from your interaction to asking for the business. You...
Closing The Sale
Working hard to get the deal does not always guarantee you will make the sale. This online sales...
Coaching The Individual In 1 Minute
This one-minute video covers how to coach people as individuals. Whether you are a manager or peer coaching,...
Cognitive Load In 1 Minute
This one-minute video explains what cognitive load is and how to reduce it. It provides tips ideal for...
Cold Calling – How to Open Your Call
If you don’t open your calls in the right way you’ll never get to the close. Learn a...
Cold Calling: On Your Way To The Telephone
What planning and preparation do you need to do before you pick up the phone to make your...
Collaboration In 1 Minute
This one-minute video outlines how to collaborate effectively following four steps....
Collecting Debt In 1 Minute
This one-minute video explains how to effectively collect debt from a client. There are five things described to...
Common Reasons Why Sales People Fail
Learn the top 5 reasons why sales people fail. You’ll want to avoid these common pitfalls like the...
Communication Skills
Communication is a two-way process, or an “exchange of understanding.” Unfortunately, a lot of things can go wrong...
Complaint Handling
Nobody likes a complainer. However, as with so many things, especially in a professional situation, we must deal...
Conduct Behavioral Interviews
Research has shown a worker’s past performance is an accurate gauge of how they will perform in the...