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1 Lessons • 4 Minutes

Closing – How To Move The Sale Forward

Learn three ways to help you with the transition from your interaction to asking for...
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5 Lessons • 10 Minutes

Closing The Sale

Working hard to get the deal does not always guarantee you will make the sale....
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1 Lessons • 1 Minutes

Coaching The Individual In 1 Minute

This one-minute video covers how to coach people as individuals. Whether you are a manager...
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1 Lessons • 1 Minutes

Cognitive Load In 1 Minute

This one-minute video explains what cognitive load is and how to reduce it. It provides...
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1 Lessons • 3 Minutes

Cold Calling – How to Open Your Call

If you don’t open your calls in the right way you’ll never get to the...
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1 Lessons • 5 Minutes

Cold Calling: On Your Way To The Telephone

What planning and preparation do you need to do before you pick up the phone...
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1 Lessons • 1 Minutes

Collaboration In 1 Minute

This one-minute video outlines how to collaborate effectively following four steps....
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1 Lessons • 1 Minutes

Collecting Debt In 1 Minute

This one-minute video explains how to effectively collect debt from a client. There are five...
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1 Lessons • 3 Minutes

Common Reasons Why Sales People Fail

Learn the top 5 reasons why sales people fail. You’ll want to avoid these common...
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5 Lessons • 9 Minutes

Communication Skills

Communication is a two-way process, or an “exchange of understanding.” Unfortunately, a lot of things...
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7 Lessons • 10 Minutes

Complaint Handling

Nobody likes a complainer. However, as with so many things, especially in a professional situation,...
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8 Lessons • 19 Minutes

Conduct Behavioral Interviews

Research has shown a worker’s past performance is an accurate gauge of how they will...
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