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5 Lessons • 12 Minutes

Business Acumen – Finance: Examining The Balance Sheet

What does “running the numbers” actually mean? It is easy to be intimidated by the...
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6 Lessons • 14 Minutes

Business Acumen – Finance: Forecasting And Budgeting

One can never be too prepared for the future. Managers and especially those in the...
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1 Lessons • 1 Minutes

Business Cases And ROI In 1 Minute

At some point you may need to ask for money for something at work and...
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5 Lessons • 9 Minutes

Business Storytelling

Successful organizations have stories associated with their brand that customers, suppliers and employees identify with....
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5 Lessons • 14 Minutes

Business Strategy: Creating A Competitive Edge

New technologies and innovations have changed how companies differentiate their services and offerings to potential...
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5 Lessons • 14 Minutes

Business Strategy: Fostering A Culture Of Risk Taking

In today’s business environment, organizations failing to keep up with technological and innovational changes fall...
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5 Lessons • 17 Minutes

Business Strategy: Organizational Strategy Elements

A company’s strategic plan is a comprehensive roadmap guiding the organization from where it is...
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6 Lessons • 15 Minutes

Business Writing: Review Of Grammatical Principles

Writing well is a skill worth having, and it is a skill that takes practice....
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1 Lessons • 1 Minutes

Call Evaluations In 1 Minute

This one-minute video gives five tips and ideas when using call evaluations....
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1 Lessons • 1 Minutes

Calming Anxiety In The Moment In 1 Minute

This one-minute video explains four tips for dealing with anxiety and getting in control quickly....
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1 Lessons • 1 Minutes

Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute

Knowing how to calm down an upset customer, whether they are angry, frustrated or emotional,...
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1 Lessons • 8 Minutes

Celebrate AAPI Heritage Month At Work

Heritage Month celebrations allow all employees to learn more about the people, culture, history, traditions,...
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