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Business Strategy: Organizational Strategy Elements
A company’s strategic plan is a comprehensive roadmap guiding the organization from where it is currently to where...
Business Writing: Review Of Grammatical Principles
Writing well is a skill worth having, and it is a skill that takes practice. Punctuation and grammar...
Call Evaluations In 1 Minute
This one-minute video gives five tips and ideas when using call evaluations....
Calming Anxiety In The Moment In 1 Minute
This one-minute video explains four tips for dealing with anxiety and getting in control quickly....
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Knowing how to calm down an upset customer, whether they are angry, frustrated or emotional, is a key...
Celebrate AAPI Heritage Month At Work
Heritage Month celebrations allow all employees to learn more about the people, culture, history, traditions, and day to...
Celebrate LGBTQ+ Pride Month At Work
This video training explores the proper ways to celebrate LGBTQ+ Pride Month at work. It is important to...
Changing People’s Behavior In 1 Minute
This one-minute video explains how you can positively influence people to change their behavior rather than doing it...
Changing Your Sales Mindset & Approach Part 1
No matter what you do in sales you need to develop the right mind-set to give yourself the...
Changing Your Sales Mindset & Approach Part 2
This second part, helps you to continue to develop the right sales mindset to give yourself the best...
Choose Your Attitude In 1 Minute
Choosing your attitude is a fundamental principle about self control. Your attitude is the one thing you have...
Close the Communication Loop
Change is hard, and many people are resistant to it especially at first. If you are in a...