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2 Lessons • 13 Minutes

Microsoft Word 2016 Level 3.6: Using Forms to Manage Content

Almost every business uses forms to collect standard information, which can be printed or electronic...
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7 Lessons • 41 Minutes

Microsoft Word 2016 Level 3.7: Automating Repetitive Tasks with Macros

Learn how to save time and increase your Microsoft Word 2016 productivity by automating repetitive...
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6 Lessons • 9 Minutes

Mindfulness

We all know people (or these people are ourselves) who jump from one thought to...
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1 Lessons • 1 Minutes

Mindfulness In 1 Minute

This one-minute video explains some simple tips to practice mindfulness....
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1 Lessons • 1 Minutes

Moments Of Truth In 1 Minute

Every contact with a customer is a moment of truth and when something doesn’t go...
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6 Lessons • 14 Minutes

Navigate the 4 Generational Workplace

The dynamics of the workplace have changed, and four or five generations may now work...
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1 Lessons • 4 Minutes

Negotiation – A Vital Skill

Closing the deal is one thing, but is it a good deal where your company...
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1 Lessons • 3 Minutes

Negotiation – Bargaining For Outcomes

The process of bargaining is when you and your prospect give and take. Discover the...
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11 Lessons • 10 Minutes

Negotiation Skills

Negotiating is an important skill in one’s personal and professional life. During negotiation, it is...
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1 Lessons • 1 Minutes

Negotiation Skills In 1 Minute

This one-minute video provides some tips to remember when negotiating....
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1 Lessons • 4 Minutes

Negotiation Skills: Managing The Discussion

Within a negotiation a lot of your success will be determined on how well you...
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1 Lessons • 4 Minutes

Negotiation Skills: Proposing Solutions

After you have completed your fact find and unearthed the needs of your customer, you...
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