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Leading People: Motivating People – Theory X Vs Theory Y
Douglas McGregor, a social psychologist, studied management styles and proposed two styles of management, called Theory X and...
Leading Questions In 1 Minute
This one-minute video explains what leading questions are and discusses four examples of leading questions. You can use...
Learning And Delivery Styles
This course discusses learning and the importance of respecting and honoring the uniqueness of each student and their...
Listening Mistakes Sales People Make
Sales people do not listen enough. At times they are too busy thinking what they are going to...
Listening Skills
Listening is an art, and everyone has room for improvement. Use this training module to share the importance...
Listening Skills In 1 Minute
This one-minute video explains some key aspects of listening including active and reflective listening. Some statistics about listening...
Live Chat Tips In 1 Minute
This one-minute video looks at five basic tips to providing a good customer experience through live web webchat....
Maintaining A Clean And Healthy Work Environment: Handwashing And Cleaning Protocols
This short video shows you how to clean all kinds of things, from your hands to countertops and...
Maintaining A Clean And Healthy Work Environment: How To Put On And Take Off PPE
More of us are wearing personal protective equipment (PPE) now more than ever before, and most of us...
Maintaining A Clean And Healthy Work Environment: Returning To Work Protocols And Guidelines
As restrictions across the world begin easing and people start returning to work, how best to do that...
Maintaining A Clean And Healthy Work Environment: What To Do If You Test Positive For COVID-19
None of us wants to test positive for COVID-19. However, if it does happen, it’s important to know...
Make Meetings Work
Meetings can be chaotic and counterproductive or engaging and effective. The difference in their productivity and outcomes is...