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1 Lessons • 3 Minutes

Listening Mistakes Sales People Make

Sales people do not listen enough. At times they are too busy thinking what they...
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7 Lessons • 10 Minutes

Listening Skills

Listening is an art, and everyone has room for improvement. Use this training module to...
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1 Lessons • 1 Minutes

Listening Skills In 1 Minute

This one-minute video explains some key aspects of listening including active and reflective listening. Some...
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1 Lessons • 1 Minutes

Live Chat Tips In 1 Minute

This one-minute video looks at five basic tips to providing a good customer experience through...
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1 Lessons • 7 Minutes

Maintaining A Clean And Healthy Work Environment: Handwashing And Cleaning Protocols

This short video shows you how to clean all kinds of things, from your hands...
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1 Lessons • 7 Minutes

Maintaining A Clean And Healthy Work Environment: How To Put On And Take Off PPE

More of us are wearing personal protective equipment (PPE) now more than ever before, and...
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1 Lessons • 6 Minutes

Maintaining A Clean And Healthy Work Environment: Returning To Work Protocols And Guidelines

As restrictions across the world begin easing and people start returning to work, how best...
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1 Lessons • 5 Minutes

Maintaining A Clean And Healthy Work Environment: What To Do If You Test Positive For COVID-19

None of us wants to test positive for COVID-19. However, if it does happen, it’s...
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6 Lessons • 15 Minutes

Make Meetings Work

Meetings can be chaotic and counterproductive or engaging and effective. The difference in their productivity...
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1 Lessons • 1 Minutes

Make Their Day In 1 Minute

This one-minute video explains some ways to help make another person’s day. This could be...
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1 Lessons • 2 Minutes

Make Your Sales Scripts Sound Unrehearsed

You don’t want to sound like a robot especially if you are saying the same...
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7 Lessons • 17 Minutes

Manage Workplace Stress

Most people can relate to stress at work or at home. It carries into every...
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