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5 Lessons • 11 Minutes
Leading People: Motivating People – Theory X Vs Theory Y
Douglas McGregor, a social psychologist, studied management styles and proposed two styles of management, called...
1 Lessons • 1 Minutes
Leading Questions In 1 Minute
This one-minute video explains what leading questions are and discusses four examples of leading questions....
5 Lessons • 10 Minutes
Learning And Delivery Styles
This course discusses learning and the importance of respecting and honoring the uniqueness of each...
1 Lessons • 3 Minutes
Listening Mistakes Sales People Make
Sales people do not listen enough. At times they are too busy thinking what they...
7 Lessons • 10 Minutes
Listening Skills
Listening is an art, and everyone has room for improvement. Use this training module to...
1 Lessons • 1 Minutes
Listening Skills In 1 Minute
This one-minute video explains some key aspects of listening including active and reflective listening. Some...
1 Lessons • 1 Minutes
Live Chat Tips In 1 Minute
This one-minute video looks at five basic tips to providing a good customer experience through...
1 Lessons • 7 Minutes
Maintaining A Clean And Healthy Work Environment: Handwashing And Cleaning Protocols
This short video shows you how to clean all kinds of things, from your hands...
1 Lessons • 7 Minutes
Maintaining A Clean And Healthy Work Environment: How To Put On And Take Off PPE
More of us are wearing personal protective equipment (PPE) now more than ever before, and...
1 Lessons • 6 Minutes
Maintaining A Clean And Healthy Work Environment: Returning To Work Protocols And Guidelines
As restrictions across the world begin easing and people start returning to work, how best...
1 Lessons • 5 Minutes
Maintaining A Clean And Healthy Work Environment: What To Do If You Test Positive For COVID-19
None of us wants to test positive for COVID-19. However, if it does happen, it’s...
6 Lessons • 15 Minutes