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1 Lessons • 1 Minutes

How To Say No Nicely To A Customer In 1 Minute

This one-minute video shows how you can say no nicely when talking with a customer....
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1 Lessons • 1 Minutes

How To Say Sorry In 1 Minute

In this one-minute video, we share some key steps to follow in order to provide...
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1 Lessons • 4 Minutes

How To Sell An Appointment

Learn the key factors you need to take into consideration when setting up appointments over...
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1 Lessons • 1 Minutes

Improving Self-Awareness In 1 Minute

Self-awareness is something useful to improve as it helps us understand our impact on others....
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1 Lessons • 3 Minutes

Improving Your Negotiation Skills

Discover a quick negotiation skills tactic to use. This course demonstrates how to know your...
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1 Lessons • 1 Minutes

Indifference In 1 Minute

This one-minute video shows employees how to overcome indifference when working with customers....
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1 Lessons • 1 Minutes

Influencing Others In 1 Minute

This one-minute video shares some key phrases you can use to influence people to do...
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7 Lessons • 10 Minutes

Influencing Skills

Highly influential people are typically articulate, great listeners, and able to present ideas with clarity...
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14 Lessons • 36 Minutes

Innovate & Create: Leverage the Power of Generations

When vast numbers of employees of different generations work together, it creates a unique set...
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1 Lessons • 1 Minutes

Internal Customer Service In 1 Minute

Internal customer service is the culture where everyone in the organization is helping the customer,...
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5 Lessons • 11 Minutes

Introduction To Digital Marketing

Digital marketing helps organizations build a real-time, two-way communication channel with customers or other target...
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8 Lessons • 10 Minutes

Introduction To Selling

While sales as a profession conjures up images of an overexuberant salesperson talking too fast...
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