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1 Lessons • 1 Minutes
How To Say No Nicely To A Customer In 1 Minute
This one-minute video shows how you can say no nicely when talking with a customer....
1 Lessons • 1 Minutes
How To Say Sorry In 1 Minute
In this one-minute video, we share some key steps to follow in order to provide...
1 Lessons • 4 Minutes
How To Sell An Appointment
Learn the key factors you need to take into consideration when setting up appointments over...
1 Lessons • 1 Minutes
Improving Self-Awareness In 1 Minute
Self-awareness is something useful to improve as it helps us understand our impact on others....
1 Lessons • 3 Minutes
Improving Your Negotiation Skills
Discover a quick negotiation skills tactic to use. This course demonstrates how to know your...
1 Lessons • 1 Minutes
Indifference In 1 Minute
This one-minute video shows employees how to overcome indifference when working with customers....
1 Lessons • 1 Minutes
Influencing Others In 1 Minute
This one-minute video shares some key phrases you can use to influence people to do...
7 Lessons • 10 Minutes
Influencing Skills
Highly influential people are typically articulate, great listeners, and able to present ideas with clarity...
14 Lessons • 36 Minutes
Innovate & Create: Leverage the Power of Generations
When vast numbers of employees of different generations work together, it creates a unique set...
1 Lessons • 1 Minutes
Internal Customer Service In 1 Minute
Internal customer service is the culture where everyone in the organization is helping the customer,...
5 Lessons • 11 Minutes
Introduction To Digital Marketing
Digital marketing helps organizations build a real-time, two-way communication channel with customers or other target...
8 Lessons • 10 Minutes