1 Lessons • 1 Minutes
Giving Activity Instructions In 1 Minute
This one-minute video outlines the steps to giving instructions when running an activity with a...
8 Lessons • 10 Minutes
Giving And Receiving Feedback
Feedback regularly occurs in workplaces. Feedback happens between a manager and an employee, and informally...
1 Lessons • 1 Minutes
Giving Feedback (DESCCO) In 1 Minute
This one-minute video explains how to give feedback to someone using the DESCCO method....
9 Lessons • 10 Minutes
Giving Instructions
The responsibility falls to the communicator when it comes to whether instructions are understood. This...
1 Lessons • 1 Minutes
Goal Setting (SMART) In 1 Minute
This one-minute video explores goal setting with SMART goals. It provides an understanding of making...
1 Lessons • 1 Minutes
Great Customer Service Tips In 1 Minute
This one-minute video explains five ways you can provide great customer service....
1 Lessons • 1 Minutes
H.A.R.D. Goals In 1 Minute
This one-minute video explains what H.A.R.D. goals are and how you can set them to...
6 Lessons • 10 Minutes
Handling Conflict
From time to time, conflict does occur, and we must understand conflict for a greater...
1 Lessons • 1 Minutes
Handling Difficult Customers (LAST) In 1 Minute
This one-minute video shows four simple steps to calm down and deal with a difficult...
1 Lessons • 3 Minutes
Handling Objections – “That Costs Too Much”
We’re always faced with price objections. Learn the exact phrase to use when responding to...
1 Lessons • 3 Minutes
Handling Objections – Price Objection Or Price Shock
If your prospect gasps in disbelief when you reveal the price then you’ve basically got...
1 Lessons • 3 Minutes