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1 Lessons • 10 Minutes
Conflict De-Escalation Techniques: Recognizing and Removing Biases
One of the first steps in conflict de-escalation is approaching the conflict with a clear...
1 Lessons • 4 Minutes
Consultative Selling PULSE Model – Evolve
Using the Consultative selling PULSE model, discover how to move the sale forward. Learn what...
1 Lessons • 6 Minutes
Consultative Selling PULSE Model – Leverage
Using the Consultative selling PULSE model, discover how to build pain and pleasure statements to...
1 Lessons • 4 Minutes
Consultative Selling PULSE Model – Position
Using the Consultative selling PULSE model, start your sales interactions off on the right foot...
1 Lessons • 5 Minutes
Consultative Selling PULSE Model – Solution
Using the Consultative selling PULSE model, learn how to persuasively present your product/solution in the...
1 Lessons • 7 Minutes
Consultative Selling PULSE Model – Understand
Using the Consultative selling PULSE model, learn how to fully understand your prospect’s or client’s...
1 Lessons • 4 Minutes
Consultative Selling Reminders
This session covers some all-round basic consultative selling best practices to keep you focused when...
1 Lessons • 5 Minutes
Consultative Selling Skills – The PULSE Model
Learn how to structure your sales interactions by using the PULSE consultative selling model. This...
1 Lessons • 3 Minutes
Consultative Selling Skills – Why Use This Approach?
The days of “show up and throw up” are over. Today’s modern day buyer wants...
1 Lessons • 1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Many people working on the front line in call centers, receptions or retail experience abusive...
7 Lessons • 9 Minutes
Coping With Redundancy
Redundancy is common during recessions and economic downturns. This video training explores ways to better...
3 Lessons • 12 Minutes