Course ID: tjhcbcre_m04_vod
Building Customer Relationships: Effective Problem Solving
When something goes wrong during a customer experience, you could always close your eyes and pretend it never happened. Or you could do some of the things you’ll see in this microlearning video, which is probably the better option. You’ll see the power of a simple apology, the importance of communication, and some pretty amazing ideas to consider including in your wardrobe.
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Licensing: Great for large teams and routes you to our sales team to set up access for your organization.
1 Lessons
6-9 Minutes
3 Quiz Questions
Type: vod
Microlearning
Downloadable Docs
Closed Captioning