Course ID: lplnpaff_m_vod
Positive Affirmation In 1 Minute
This one-minute video explains the reasons and ways to provide the customer with a positive initial response to query. Not just a positive first impression but a positive response to give confidence to the customer that you can help. Whether it’s on the phone or face-to-face the same principles apply.
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Licensing: Great for large teams and routes you to our sales team to set up access for your organization.
