Course ID: at30cssd_vod
Customer Service – Service Delayed Is Service Denied
Watch how not delivering “service on time” turns into an entertaining – but damaging – customer review. This video shows service providers how to be aware of what your customer needs and when they need it. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Licensing: Great for large teams and routes you to our sales team to set up access for your organization.
