1 Lessons • 1 Minutes
Problem Solving In 1 Minute
This one-minute video goes through five steps to help resolving problems....
4 Lessons • 41 Minutes
Professional Excellence
All employees go through some degree of formal training and education to perform their job...
6 Lessons • 14 Minutes
Proximity Bias Prevention
With more of us working in hybrid or remote environments, proximity bias is more prevalent...
1 Lessons • 1 Minutes
Questioning Skills In 1 Minute
Understanding which questions to ask when is important when it comes to communicating with customers...
1 Lessons • 1 Minutes
R U OK? In 1 Minute
People may exhibit signs you can pick up on indicating things might not be okay...
8 Lessons • 36 Minutes
Remarkable Customer Service
The key difference between a thriving company and a struggling company is their quality of...
4 Lessons • 10 Minutes
Resilience
As the American Psychological Association notes, resilience is defined as the process of adapting well...
1 Lessons • 1 Minutes
Resilience Tips In 1 Minute
This one-minute video gives three specific ways to help build resilience....
6 Lessons • 21 Minutes
Respect Gender and Sexual Differences
The words we use can help to encourage an environment of trust and respect, or...
6 Lessons • 20 Minutes
Respect Racial And Ethnic Differences
This training video teaches learners why we need to face racism, and how to show...
1 Lessons • 1 Minutes
Responding To Negativity In 1 Minute
This one-minute microlearning course gives you a four-step process to respond to negativity and negative...
1 Lessons • 1 Minutes