Browse Courses
Find the titles that fit your needs best. Search and filter below to find courses on a specific topic, industry, or workplace.
How To Reduce Your price
�Offering a discount is a delicate issue and you should only use it as a last resort. However,...
How To Remove Existing Supplier Relationships
Another company has your dream client. Just how can you take their place when they have an existing...
How To Remove Your Competitors From The Equation
It’s down to you and two other companies for the business. Just how can you remove your competitors...
How To Respond To Why Should I Buy From You
Do you fall into the trap of going straight into your features and benefits talk? If you do,...
How To Respond When The Prospect Asks For A Discount
What do you immediately say when someone asks for a discount? Do you immediately knock the price down?...
How To Say No Nicely To A Customer In 1 Minute
This one-minute video shows how you can say no nicely when talking with a customer. This microlearning presents...
How To Sell An Appointment
Learn the key factors you need to take into consideration when setting up appointments over the telephone. This...
Improving Customer Rapport
One of the most critical factors in cultivating successful business relationships is building customer rapport. Yet far too...
Improving Your Negotiation Skills
Discover a quick negotiation skills tactic to use. This course demonstrates how to know your LIMITS; i.e. what...
Indifference In 1 Minute
This one-minute video shows employees how to overcome indifference when working with customers....
Influencing Others In 1 Minute
This one-minute video shares some key phrases you can use to influence people to do what you would...
Introduction To Selling
While sales as a profession conjures up images of an overexuberant salesperson talking too fast and too much,...