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1 Lessons • 1 Minutes
Service Based Selling In 1 Minute
Service based selling is a way of softening the sales experience. This one-minute video shows...
1 Lessons • 1 Minutes
Service Orientation In 1 Minute
This one-minute video explains four ways you can be more service oriented. Service orientation is...
1 Lessons • 8 Minutes
Speed Wins: Handling Sales Leads
This lesson shows you the value in responding to leads immediately. This microlearning features a...
1 Lessons • 5 Minutes
Successful Follow Up Calls
You need to follow up with prospects, quotes or proposals. Exactly what are the best...
1 Lessons • 4 Minutes
Successful Sales Habits
How can you develop certain sales habits resulting in your success becoming almost inevitable? Discover...
1 Lessons • 4 Minutes
Summarizing & Reaching An Agreement
The end is in sight and it’s time to get the deal over the line....
7 Lessons • 9 Minutes
Taking Initiative
It’s a lot easier to sit in the back seat, or to procrastinate and let...
1 Lessons • 1 Minutes
Taking Ownership In 1 Minute
Every person can and should be responsible for ensuring customers get the best service possible....
1 Lessons • 1 Minutes
Telephone Hold Standards In 1 Minute
This one-minute video explores the components of how to professionally put someone on hold over...
1 Lessons • 1 Minutes
Telephone Transfers In 1 Minute
This one-minute video shows you how to make a professional telephone transfer....
11 Lessons • 24 Minutes
Tell Your Business Story
Does anyone really pay attention? When it comes to business presentations, many captive audiences tune...
1 Lessons • 6 Minutes