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Occupational Skills: Sales Library

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1 Lessons • 1 Minutes

Service Based Selling In 1 Minute

Service based selling is a way of softening the sales experience. This one-minute video shows...
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1 Lessons • 1 Minutes

Service Orientation In 1 Minute

This one-minute video explains four ways you can be more service oriented. Service orientation is...
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1 Lessons • 8 Minutes

Speed Wins: Handling Sales Leads

This lesson shows you the value in responding to leads immediately. This microlearning features a...
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1 Lessons • 5 Minutes

Successful Follow Up Calls

You need to follow up with prospects, quotes or proposals. Exactly what are the best...
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1 Lessons • 4 Minutes

Successful Sales Habits

How can you develop certain sales habits resulting in your success becoming almost inevitable? Discover...
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1 Lessons • 4 Minutes

Summarizing & Reaching An Agreement

The end is in sight and it’s time to get the deal over the line....
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7 Lessons • 9 Minutes

Taking Initiative

It’s a lot easier to sit in the back seat, or to procrastinate and let...
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1 Lessons • 1 Minutes

Taking Ownership In 1 Minute

Every person can and should be responsible for ensuring customers get the best service possible....
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1 Lessons • 1 Minutes

Telephone Hold Standards In 1 Minute

This one-minute video explores the components of how to professionally put someone on hold over...
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1 Lessons • 1 Minutes

Telephone Transfers In 1 Minute

This one-minute video shows you how to make a professional telephone transfer....
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11 Lessons • 24 Minutes

Tell Your Business Story

Does anyone really pay attention? When it comes to business presentations, many captive audiences tune...
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1 Lessons • 6 Minutes

The Sales Mindset

Are you mentally prepared to make the sale? Learn what it takes and what you...
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