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4 Lessons • 11 Minutes
Business Power Skills: Business Acumen
Being able to understand your customers, interpret financial reports and understand and interpret data are...
5 Lessons • 14 Minutes
Business Strategy: Creating A Competitive Edge
New technologies and innovations have changed how companies differentiate their services and offerings to potential...
5 Lessons • 14 Minutes
Business Strategy: Fostering A Culture Of Risk Taking
In today’s business environment, organizations failing to keep up with technological and innovational changes fall...
5 Lessons • 17 Minutes
Business Strategy: Organizational Strategy Elements
A company’s strategic plan is a comprehensive roadmap guiding the organization from where it is...
1 Lessons • 1 Minutes
Call Evaluations In 1 Minute
This one-minute video gives five tips and ideas when using call evaluations....
5 Lessons • 12 Minutes
Choosing A Leadership Theory
Through experience, great leaders have realized that there is no single leadership style that can...
1 Lessons • 1 Minutes
Cognitive Load In 1 Minute
This one-minute video explains what cognitive load is and how to reduce it. It provides...
1 Lessons • 3 Minutes
Conference Call – Avoiding Distractions
Distractions are a major problem on conference calls. Learn how to avoid these distractions to...
1 Lessons • 2 Minutes
Conference Call – Minimize Misunderstandings
Misunderstandings occur in all meetings, but they’re especially challenging in conference calls. Clear communication becomes...
1 Lessons • 4 Minutes
Conference Call – Dealing With Isolation
It’s difficult to create a team spirit in teams that only meet via conference calls....
1 Lessons • 2 Minutes
Conference Call – How To Coordinate
Coordinating a conference call, with people in different places and time zones, creates a whole...
1 Lessons • 3 Minutes