Learning And Delivery Styles
This course discusses learning and the importance of respecting and honoring the uniqueness of each student and their...
Make Meetings Work
Meetings can be chaotic and counterproductive or engaging and effective. The difference in their productivity and outcomes is...
Management – How To Resolve Team Conflict
When team members are in conflict, what should a skilled leader do? This course shows managers how to...
Management – Dealing With Confrontation
Conflict may be inevitable, but we do have a choice about how to react. Arguing often escalates the...
Management – How To React To Mistakes
How do you react when one of your team members makes a mistake? Do you help them learn...
Management – Reacting To Bad News
Employees will follow your lead when a tough situation arises. So, how do you react when presented with...
Management – Responding To New Ideas
This video shows managers the downside of resisting an employee’s new idea. Learn how to be open to...
Management – Working Through Problems
When a work problem occurs, leaders who react by looking for someone to blame tend to end up...
Managing Difficult Trainees
One of the biggest mistakes training group leaders make is mistaking difficult behavior for a difficult person. This...
Managing Former Peers
When moving from peer to supervisor, managing former peers can be a challenge. Through realistic, work-based scenarios, this...
Managing Me
How a manager reacts to a situation has a greater impact on employee morale and productivity than the...
Managing Performance: Developing Cascading Goals
A talented and skilled workforce is the key to an organization’s ability to move faster and do more...