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1 Lessons • 2 Minutes
Management – Dealing With Confrontation
Conflict may be inevitable, but we do have a choice about how to react. Arguing...
1 Lessons • 3 Minutes
Management – How To React To Mistakes
How do you react when one of your team members makes a mistake? Do you...
1 Lessons • 2 Minutes
Management – Reacting To Bad News
Employees will follow your lead when a tough situation arises. So, how do you react...
1 Lessons • 2 Minutes
Management – Responding To New Ideas
This video shows managers the downside of resisting an employee’s new idea. Learn how to...
1 Lessons • 2 Minutes
Management – Working Through Problems
When a work problem occurs, leaders who react by looking for someone to blame tend...
7 Lessons • 10 Minutes
Managing Difficult Trainees
One of the biggest mistakes training group leaders make is mistaking difficult behavior for a...
8 Lessons • 26 Minutes
Managing Me
How a manager reacts to a situation has a greater impact on employee morale and...
5 Lessons • 10 Minutes
Managing Performance: Developing Cascading Goals
A talented and skilled workforce is the key to an organization’s ability to move faster...
4 Lessons • 7 Minutes
Managing Performance: Individual Development Plan
In order to effectively establish employees’ projected career paths, managers need to organize and target...
4 Lessons • 8 Minutes
Managing Performance: Setting Stretch Goals
Stretch goals invite your team to seek innovation. These types of goals go above and...
5 Lessons • 7 Minutes
Managing Performance: The GROW Model
Mentoring benefits both the employer and employee, and setting goals is a major component of...
1 Lessons • 1 Minutes