5 Lessons • 10 Minutes
Learning And Delivery Styles
This course discusses learning and the importance of respecting and honoring the uniqueness of each...
6 Lessons • 15 Minutes
Make Meetings Work
Meetings can be chaotic and counterproductive or engaging and effective. The difference in their productivity...
1 Lessons • 2 Minutes
Management – How To Resolve Team Conflict
When team members are in conflict, what should a skilled leader do? This course shows...
1 Lessons • 2 Minutes
Management – Dealing With Confrontation
Conflict may be inevitable, but we do have a choice about how to react. Arguing...
1 Lessons • 3 Minutes
Management – How To React To Mistakes
How do you react when one of your team members makes a mistake? Do you...
1 Lessons • 2 Minutes
Management – Reacting To Bad News
Employees will follow your lead when a tough situation arises. So, how do you react...
1 Lessons • 2 Minutes
Management – Responding To New Ideas
This video shows managers the downside of resisting an employee’s new idea. Learn how to...
1 Lessons • 2 Minutes
Management – Working Through Problems
When a work problem occurs, leaders who react by looking for someone to blame tend...
7 Lessons • 10 Minutes
Managing Difficult Trainees
One of the biggest mistakes training group leaders make is mistaking difficult behavior for a...
5 Lessons • 46 Minutes
Managing Former Peers
When moving from peer to supervisor, managing former peers can be a challenge. Through realistic,...
8 Lessons • 26 Minutes
Managing Me
How a manager reacts to a situation has a greater impact on employee morale and...
5 Lessons • 10 Minutes