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Management: Feedback and Recognition Library

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Appreciation In the Workplace Featured Image

Appreciation In the Workplace

One of the most common reasons people leave their job is because they feel unappreciated. One poll found...
Appreciation In The Workplace In 1 Minute Featured Image

Appreciation In The Workplace In 1 Minute

There are five languages you can use to motivate others in the workplace. Based on Gary Chapman’s five...
Becoming An Effective Manager: Giving Effective Feedback Featured Image

Becoming An Effective Manager: Giving Effective Feedback

It is important for employees to receive regular feedback. This training course shows managers how to provide effective...
Becoming An Effective Manager: Managing Performance Featured Image

Becoming An Effective Manager: Managing Performance

Managers have the important role of guiding their employees’ professional development. This training course focuses on ways to...
Call Evaluations In 1 Minute Featured Image

Call Evaluations In 1 Minute

This one-minute video gives five tips and ideas when using call evaluations....
Conducting Extraordinary Performance Appraisals Featured Image

Conducting Extraordinary Performance Appraisals

Performance appraisals are the single most effective tool a manager can use to improve employees’ performance. They not...
Conducting Extraordinary Performance Appraisals – Concise Version Featured Image

Conducting Extraordinary Performance Appraisals – Concise Version

Performance appraisals are a necessary part of being a manager. In fact, an appraisal is the single most...
Conducting Legal Performance Appraisals Featured Image

Conducting Legal Performance Appraisals

Performance appraisals must help guide an employee’s development, and also be able to stand up to legal scrutiny....
Dealing With Aggressive Staff Members In 1 Minute Featured Image

Dealing With Aggressive Staff Members In 1 Minute

This one-minute video explains the process of dealing with aggressive staff members. You could also use this in...
Dealing With Bad Attitudes In 1 Minute Featured Image

Dealing With Bad Attitudes In 1 Minute

This one-minute video gives some tips on how to avoid creating bad attitudes within the team and four...
Deliver Meaningful Feedback Featured Image

Deliver Meaningful Feedback

Knowing how to deliver meaningful feedback can transform ambiguous messages into clear communication. This video training explores providing...
Discipline Documentation and Termination Featured Image

Discipline Documentation and Termination

This training course teaches a step-by-step approach to handling these situations, which include proactive discipline, progressive discipline, and...