Management & Leadership Library

Growing a business can be challenging, but is very rewarding. This training course features several highly successful business...

This course on sales and marketing strategies features successful business leaders from well-known companies sharing some of their...

Successful leaders have both a strong need for achievement and a moderate need for personal power. This online...

Virtual selling came to the forefront during the Covid-19 pandemic and is not going away anytime soon. This...

Service based selling is a way of softening the sales experience. This one-minute video shows you how to...

This one-minute video explains four ways you can be more service oriented. Service orientation is focusing on helping...

When working with service requests, it’s important to listen to the customer, capture the inquiry, and respond to...

Setting goals helps employees to achieve success by developing skills, abilities, and experiences. This training course teaches the...

Some people are naturally better at showing empathy than others. This video training explores ways to improve how...

Understanding and showing empathy are key skills to help get on side with a customer. This one-minute microlearning...

Leadership is more successful when it is able to adapt to the needs of the organization and employees....

The ability to seamlessly navigate difficult situations, consider variables, think quickly, and assess a situation from multiple angles...