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Management & Leadership Library

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10 Lessons • 25 Minutes

Conducting Legal Performance Appraisals

Performance appraisals must help guide an employee’s development, and also be able to stand up...
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1 Lessons • 3 Minutes

Conference Call – Avoiding Distractions

Distractions are a major problem on conference calls. Learn how to avoid these distractions to...
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1 Lessons • 2 Minutes

Conference Call – Minimize Misunderstandings

Misunderstandings occur in all meetings, but they’re especially challenging in conference calls. Clear communication becomes...
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1 Lessons • 4 Minutes

Conference Call – Dealing With Isolation

It’s difficult to create a team spirit in teams that only meet via conference calls....
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1 Lessons • 2 Minutes

Conference Call – How To Coordinate

Coordinating a conference call, with people in different places and time zones, creates a whole...
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1 Lessons • 3 Minutes

Conference Call – Missed Body Language

Half of all communication is non-verbal, and that’s exactly what is missed on a conference...
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1 Lessons • 2 Minutes

Conference Call – The Importance Of Announcing

See how failing to announce a new person on a conference call can create problems....
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1 Lessons • 1 Minutes

Courageous Conversations In 1 Minute

This one-minute video helps to explain how to hold a courageous or difficult conversation....
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16 Lessons • 26 Minutes

Creating a Mindset for Change (Leaders) Part 1: Changing Your Mindset

Employees who possess the skill to maintain a positive mindset, even when faced with challenges,...
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9 Lessons • 10 Minutes

Creating a Mindset for Change (Leaders) Part 2: Managing Moments

This is the second part in the six-part “Creating a Mindset for Change” series of...
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22 Lessons • 31 Minutes

Creating a Mindset for Change (Leaders) Part 3: Embracing Change

This is the third part in the six-part “Creating a Mindset for Change” series of...
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19 Lessons • 20 Minutes

Creating a Mindset for Change (Leaders) Part 4: Making it Happen

This is the fourth part in the six-part “Creating a Mindset for Change” series of...
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