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Call Evaluations In 1 Minute
This one-minute video gives five tips and ideas when using call evaluations....
Choosing A Leadership Theory
Through experience, great leaders have realized that there is no single leadership style that can be defined as...
Close the Communication Loop
Change is hard, and many people are resistant to it especially at first. If you are in a...
Coaching For Change Part 1
This module is the first in a two-part series which focuses on the first five key areas of...
Coaching For Change Part 2
This is the second in a two-part series on coaching. This course focuses on the second set of...
Coaching The Individual In 1 Minute
This one-minute video covers how to coach people as individuals. Whether you are a manager or peer coaching,...
Cognitive Load In 1 Minute
This one-minute video explains what cognitive load is and how to reduce it. It provides tips ideal for...
Conduct Behavioral Interviews
Research has shown a worker’s past performance is an accurate gauge of how they will perform in the...
Conducting An Extraordinary Job Interview
Conducting interviews is a difficult but critical task for supervisors. Interviewers must have the skills necessary to keep...
Conducting Exceptional Interviews
Effective interviewing techniques are critical to ensuring the best candidates are identified in advance of offering them the...
Conducting Extraordinary Performance Appraisals
Performance appraisals are the single most effective tool a manager can use to improve employees’ performance. They not...
Conducting Extraordinary Performance Appraisals – Concise Version
Performance appraisals are a necessary part of being a manager. In fact, an appraisal is the single most...