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Management & Leadership Library

1 Lessons • 1 Minutes
Generation X In 1 Minute
Every generation has unique things about the way they work. Generation X people are born...
1 Lessons • 1 Minutes
Generation Y In 1 Minute
Every generation has unique things about the way they work. Generation Y, or millennials, are...
1 Lessons • 1 Minutes
Generation Z In 1 Minute
Every generation has unique things about the way they work. Generation Z people are born...
6 Lessons • 10 Minutes
Getting The Message: The 4 C’s Of Effective Communication
Effective communication is an important tool in the workplace. This video training explores the four...
1 Lessons • 1 Minutes
Giving Activity Instructions In 1 Minute
This one-minute video outlines the steps to giving instructions when running an activity with a...
8 Lessons • 10 Minutes
Giving And Receiving Feedback
Feedback regularly occurs in workplaces. Feedback happens between a manager and an employee, and informally...
1 Lessons • 1 Minutes
Giving Feedback (DESCCO) In 1 Minute
This one-minute video explains how to give feedback to someone using the DESCCO method....
9 Lessons • 10 Minutes
Giving Instructions
The responsibility falls to the communicator when it comes to whether instructions are understood. This...
1 Lessons • 1 Minutes
Great Customer Service Tips In 1 Minute
This one-minute video explains five ways you can provide great customer service....
1 Lessons • 1 Minutes
Great Meetings In 1 Minute
This one-minute video explains four things to help you run great meetings....
6 Lessons • 10 Minutes
Handling Conflict
From time to time, conflict does occur, and we must understand conflict for a greater...
1 Lessons • 1 Minutes