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Management & Leadership Library
1 Lessons • 1 Minutes
Coping Under Fire On The Front Line In 1 Minute
Many people working on the front line in call centers, receptions or retail experience abusive...
7 Lessons • 9 Minutes
Coping With Redundancy
Redundancy is common during recessions and economic downturns. This video training explores ways to better...
3 Lessons • 12 Minutes
Correct Pronoun Usage
Pronouns, such as I, you, he, she, are a part of speech that allows for...
5 Lessons • 13 Minutes
Courageous Conversations About Race
To be courageous is to do something despite being fearful. Many people avoid conversations about...
1 Lessons • 1 Minutes
Courageous Conversations In 1 Minute
This one-minute video helps to explain how to hold a courageous or difficult conversation....
6 Lessons • 20 Minutes
Craft a Value Proposition
Great value propositions highlight your service or product and how it specifically benefits potential customers....
16 Lessons • 26 Minutes
Creating a Mindset for Change (Leaders) Part 1: Changing Your Mindset
Employees who possess the skill to maintain a positive mindset, even when faced with challenges,...
9 Lessons • 10 Minutes
Creating a Mindset for Change (Leaders) Part 2: Managing Moments
This is the second part in the six-part “Creating a Mindset for Change” series of...
22 Lessons • 31 Minutes
Creating a Mindset for Change (Leaders) Part 3: Embracing Change
This is the third part in the six-part “Creating a Mindset for Change” series of...
19 Lessons • 20 Minutes
Creating a Mindset for Change (Leaders) Part 4: Making it Happen
This is the fourth part in the six-part “Creating a Mindset for Change” series of...
18 Lessons • 15 Minutes
Creating a Mindset for Change (Leaders) Part 5: Influencing Others
This is the fifth part in the six-part “Creating a Mindset for Change” series of...
12 Lessons • 13 Minutes