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Management & Leadership Library
Coping Under Fire On The Front Line In 1 Minute
Many people working on the front line in call centers, receptions or retail experience abusive or angry people....
Coping With Redundancy
Redundancy is common during recessions and economic downturns. This video training explores ways to better cope under the...
Correct Pronoun Usage
Pronouns, such as I, you, he, she, are a part of speech that allows for more efficient dialogue....
Courageous Conversations About Race
To be courageous is to do something despite being fearful. Many people avoid conversations about bias, racism, and...
Courageous Conversations In 1 Minute
This one-minute video helps to explain how to hold a courageous or difficult conversation....
Craft a Value Proposition
Great value propositions highlight your service or product and how it specifically benefits potential customers. This online sales...
Creating a Mindset for Change (Leaders) Part 1: Changing Your Mindset
Employees who possess the skill to maintain a positive mindset, even when faced with challenges, are more innovative,...
Creating a Mindset for Change (Leaders) Part 2: Managing Moments
This is the second part in the six-part “Creating a Mindset for Change” series of training videos. All...
Creating a Mindset for Change (Leaders) Part 3: Embracing Change
This is the third part in the six-part “Creating a Mindset for Change” series of training videos. All...
Creating a Mindset for Change (Leaders) Part 4: Making it Happen
This is the fourth part in the six-part “Creating a Mindset for Change” series of training videos. All...
Creating a Mindset for Change (Leaders) Part 5: Influencing Others
This is the fifth part in the six-part “Creating a Mindset for Change” series of training videos. All...
Creating a Mindset for Change (Leaders) Part 6: Building Awareness
This is the sixth and final part in the “Creating a Mindset for Change” series of training videos....