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LGBT Rights In California Workplaces: SB396
California has passed legislation to protect LGBT employees. Senate Bill 396 makes it illegal for employers to mistreat...
LGBTQ Rights In The Workplace
LGBTQ employees have legal protections in hiring, promotion, job assignments, and workplace interactions. This online training course, guided...
Listening Mistakes Sales People Make
Sales people do not listen enough. At times they are too busy thinking what they are going to...
Listening Skills
Listening is an art, and everyone has room for improvement. Use this training module to share the importance...
Listening Skills In 1 Minute
This one-minute video explains some key aspects of listening including active and reflective listening. Some statistics about listening...
Live Chat Etiquette
Live chats are increasingly becoming the primary mode of engaging with customers who want answers quickly. But, unless...
Live Chat Tips In 1 Minute
This one-minute video looks at five basic tips to providing a good customer experience through live web webchat....
Loading Dock Safety
According to Industrial Safety & Hygiene News, 25% of all industrial accidents occur at the loading dock, and...
Lock-Out/Tag-Out
While powered equipment and machinery makes our jobs easier, enabling us to do things we would be unable...
Lockout Tagout for Affected Workers
It is important to control hazardous energy to protect workers from serious injury. This video training explores lockout...
Lockout Tagout for Authorized Workers
“The Control of Hazardous Energy,” OSHA’s standard 1910.147, requires employers to establish a written Energy Control Program. This...
Lockout Tagout: It Would Have Saved His Life
Lockout Tagout procedures are extremely important to both authorized and affected employees. Every year, Lockout Tagout prevents more...