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9 Lessons • 19 Minutes
LGBT Rights In California Workplaces: SB396
California has passed legislation to protect LGBT employees. Senate Bill 396 makes it illegal for...
15 Lessons • 22 Minutes
LGBTQ Rights In The Workplace
LGBTQ employees have legal protections in hiring, promotion, job assignments, and workplace interactions. This online...
1 Lessons • 3 Minutes
Listening Mistakes Sales People Make
Sales people do not listen enough. At times they are too busy thinking what they...
7 Lessons • 10 Minutes
Listening Skills
Listening is an art, and everyone has room for improvement. Use this training module to...
1 Lessons • 1 Minutes
Listening Skills In 1 Minute
This one-minute video explains some key aspects of listening including active and reflective listening. Some...
4 Lessons • 10 Minutes
Live Chat Etiquette
Live chats are increasingly becoming the primary mode of engaging with customers who want answers...
1 Lessons • 1 Minutes
Live Chat Tips In 1 Minute
This one-minute video looks at five basic tips to providing a good customer experience through...
6 Lessons • 26 Minutes
Loading Dock Safety
According to Industrial Safety & Hygiene News, 25% of all industrial accidents occur at the...
10 Lessons • 32 Minutes
Lock-Out/Tag-Out
While powered equipment and machinery makes our jobs easier, enabling us to do things we...
9 Lessons • 21 Minutes
Lockout Tagout for Affected Workers
It is important to control hazardous energy to protect workers from serious injury. This video...
8 Lessons • 21 Minutes
Lockout Tagout for Authorized Workers
“The Control of Hazardous Energy,” OSHA’s standard 1910.147, requires employers to establish a written Energy...
9 Lessons • 27 Minutes