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How To Say No Nicely In 1 Minute
There are four easy steps to follow when you need to say “No.” This one-minute video outlines those...
How To Say No Nicely To A Customer In 1 Minute
This one-minute video shows how you can say no nicely when talking with a customer. This microlearning presents...
How To Say Sorry In 1 Minute
In this one-minute video, we share some key steps to follow in order to provide a sincere and...
How To Sell An Appointment
Learn the key factors you need to take into consideration when setting up appointments over the telephone. This...
Hydrogen Sulfide – H2S – Safety
This video training course is for all employees to learn about the dangers of hydrogen sulfide (H2S). Hydrogen...
Hydrogen Sulfide Employee Training
Hydrogen sulfide, or H2S, is a deadly substance, and exposures can occur at many different workplaces. Understanding and...
I Chose To Look The Other Way: Three Stories of Workplace Safety
This program serves as a cautionary tale for individuals working in hazardous situations on a daily basis. Through...
I2P2: Injury and Illness Prevention Programs
The Injury and Illness Prevention Program, or I2P2 program, is used by companies to make work places more...
Identifying and Preventing Sexual Harassment
One quarter of employees have experienced sexual harassment at some point in their career. While not all employees...
Identifying Customer Types
Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor their approach based...
Identifying Types Of Violence In The Workplace
According to OSHA, over two million workers throughout the U.S. are victims of workplace assault every year. However,...
Illicit Discharge Detection and Elimination – A Grate Concern
Did you know most everything dumped into a curb inlet or catch basin goes untreated, and can end...