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1 Lessons • 1 Minutes
How To Say No Nicely In 1 Minute
There are four easy steps to follow when you need to say “No.” This one-minute...
1 Lessons • 1 Minutes
How To Say No Nicely To A Customer In 1 Minute
This one-minute video shows how you can say no nicely when talking with a customer....
1 Lessons • 1 Minutes
How To Say Sorry In 1 Minute
In this one-minute video, we share some key steps to follow in order to provide...
1 Lessons • 4 Minutes
How To Sell An Appointment
Learn the key factors you need to take into consideration when setting up appointments over...
11 Lessons • 50 Minutes
Hydrogen Sulfide – H2S – Safety
This video training course is for all employees to learn about the dangers of hydrogen...
15 Lessons • 30 Minutes
Hydrogen Sulfide Employee Training
Hydrogen sulfide, or H2S, is a deadly substance, and exposures can occur at many different...
5 Lessons • 24 Minutes
I Chose To Look The Other Way: Three Stories of Workplace Safety
This program serves as a cautionary tale for individuals working in hazardous situations on a...
8 Lessons • 25 Minutes
I2P2: Injury and Illness Prevention Programs
The Injury and Illness Prevention Program, or I2P2 program, is used by companies to make...
6 Lessons • 49 Minutes
Identifying and Preventing Sexual Harassment
One quarter of employees have experienced sexual harassment at some point in their career. While...
5 Lessons • 26 Minutes
Identifying Customer Types
Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor...
7 Lessons • 12 Minutes
Identifying Types Of Violence In The Workplace
According to OSHA, over two million workers throughout the U.S. are victims of workplace assault...
4 Lessons • 30 Minutes