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Difficult Conversations
There are many uncomfortable topics leaders must address in the workplace. This video training uses humor to explore...
Difficult Customer Types
We all have difficult people in our lives, and our professional lives are certainly no exception. When you’re...
Digital Transformation: An Introduction To Digital Transformation
We live in a digital world and the use of technology has transformed and continues to transform modern...
Digital Transformation: Transformation Of Customer Needs Workforce Needs And Operations
Every organization operating in the 21st century has been affected in some capacity by the rapid changes in...
Digital Transformation: Transformation Of Markets Business Models And Strategy
A new group of buyers has entered the marketplace. As this course shows, businesses that don’t adapt and...
Dimensions Of Diversity
Often, organizations discuss diversity and the need for a more diverse workplace. However, do you know really know...
Disarming A Heated Conversation In 1 Minute
This one-minute video explains a technique you can use to disarm a conversation that is getting heated....
Discipline Documentation and Termination
This training course teaches a step-by-step approach to handling these situations, which include proactive discipline, progressive discipline, and...
Discretionary Effort
A study by the Corporate Leadership Council found the most important aspect of work is a manager who...
Distracted Driving
Distracted driving comes in many forms, including talking to someone in the car, talking on the phone, eating,...
Ditch The Pitch Approach
Prospects dislike the sales person who talks forever about themselves, their company and their products and services. It’s...
Diversity And Inclusion: Build The Foundation
Diversity and inclusion are terms often tossed around these days without giving it much thought as to what...