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Developing Training Session Plans
Delivering effective lessons starts outside of the classroom with planning. This online course discusses why session plans are...

Different Negotiation Styles
Your prospects will have different personalities and different ways in which they negotiate. Learn the five most common...

Difficult Conversations
Difficult conversations can be a key area of growth for your career and personal life. Although uncomfortable, they...

Difficult Conversations
There are many uncomfortable topics leaders must address in the workplace. This video training uses humor to explore...

Difficult Customer Types
We all have difficult people in our lives, and our professional lives are certainly no exception. When you’re...

Digital Transformation: An Introduction To Digital Transformation
We live in a digital world and the use of technology has transformed and continues to transform modern...

Digital Transformation: Transformation Of Customer Needs Workforce Needs And Operations
Every organization operating in the 21st century has been affected in some capacity by the rapid changes in...

Digital Transformation: Transformation Of Markets Business Models And Strategy
A new group of buyers has entered the marketplace. As this course shows, businesses that don’t adapt and...

Dimensions Of Diversity
Often, organizations discuss diversity and the need for a more diverse workplace. However, do you know really know...

Disarming A Heated Conversation In 1 Minute
This one-minute video explains a technique you can use to disarm a conversation that is getting heated....

Discipline Documentation and Termination
This training course teaches a step-by-step approach to handling these situations, which include proactive discipline, progressive discipline, and...

Discretionary Effort
A study by the Corporate Leadership Council found the most important aspect of work is a manager who...