New Cyber Security Training! Browse Courses Here
Course ID: lplndcon_vod
Difficult Conversations
Difficult conversations can be a key area of growth for your career and personal life. Although uncomfortable, they are necessary to maintain harmony. This online training reviews what a courageous conversation is, the methods of holding a difficult conversation, and how to give and provide effective feedback. This course discusses why we hold courageous conversations. Managers learn how to formulate a difficult conversation using the DESCCO method. Learners are prompted to practice a difficult conversation with a partner. Lastly, the course discusses the different types of feedback and how one should deliver them. Courageous conversations help to stop certain behaviors, can clear the air, and get more commitment, trust, and respect from co-workers. Learn how to effectively hold a difficult conversation with this course.
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Discounts: Great for large teams and routes you to our sales team to set up access for your organization.
Please Note: Completing an online course may not fulfill all compliance requirements. Many OSHA and HR regulations also require written programs, hands-on training, or site-specific components. Always verify requirements with your employer or regulatory authority.
Chapters
- 1. Introduction
- 2. What Is A Courageous Conversation?
- 3. Ways Of Holding A Difficult Conversation
- 4. Giving And Receiving Feedback
- 5. Recap
