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Conducting Extraordinary Performance Appraisals – Concise Version
Performance appraisals are a necessary part of being a manager. In fact, an appraisal is the single most...
Conducting Legal Performance Appraisals
Performance appraisals must help guide an employee’s development, and also be able to stand up to legal scrutiny....
Conference Call – Avoiding Distractions
Distractions are a major problem on conference calls. Learn how to avoid these distractions to keep your meeting...
Conference Call – Minimize Misunderstandings
Misunderstandings occur in all meetings, but they’re especially challenging in conference calls. Clear communication becomes critical for keeping...
Conference Call – Dealing With Isolation
It’s difficult to create a team spirit in teams that only meet via conference calls. This course shows...
Conference Call – How To Coordinate
Coordinating a conference call, with people in different places and time zones, creates a whole new set of...
Conference Call – Missed Body Language
Half of all communication is non-verbal, and that’s exactly what is missed on a conference call. So, what...
Conference Call – The Importance Of Announcing
See how failing to announce a new person on a conference call can create problems. Avoid embarrassing surprises...
Confined Space Entry: To The Point
Working in a confined space can be dangerous and possibly even lethal. Being aware of the potential hazards...
Conflict De-Escalation Techniques: Active Listening
Knowing how to listen to others is perhaps the most important conflict de-escalation technique there is. This microlearning...
Conflict De-Escalation Techniques: Communicating Face Covering Policies With Customers
You’ve seen the news stories of customers getting into angry and sometimes violent confrontations over their refusal to...
Conflict De-Escalation Techniques: Communicating Face Covering Policies With Employees And Coworkers
Your face covering policies won’t work well if everyone isn’t following them. This microlearning shows you how to...