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Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute Featured Image

Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute

Knowing how to calm down an upset customer, whether they are angry, frustrated or emotional, is a key...
Can I Ask That? Legal Interviewing Featured Image

Can I Ask That? Legal Interviewing

There are certain questions you may be surprised to find out are illegal to ask of a candidate...
Caught-between Hazards: Construction’s Fatal Four Featured Image

Caught-between Hazards: Construction’s Fatal Four

It may go without saying how dangerous the construction jobsite is. In fact, more than 5,000 construction workers...
Caught-In/Between Hazards in Construction Environments Featured Image

Caught-In/Between Hazards in Construction Environments

One out of every five workplace fatalities in the U.S. is due to a caught-in/between accident in the...
Celebrate AAPI Heritage Month At Work Featured Image

Celebrate AAPI Heritage Month At Work

Heritage Month celebrations allow all employees to learn more about the people, culture, history, traditions, and day to...
Celebrate LGBTQ+ Pride Month At Work Featured Image

Celebrate LGBTQ+ Pride Month At Work

This video training explores the proper ways to celebrate LGBTQ+ Pride Month at work. It is important to...
Cell Phones In The Workplace: A Dangerous Distraction Featured Image

Cell Phones In The Workplace: A Dangerous Distraction

Many of the nearly 3 billion text messages sent each day are sent from and received by people...
Cell Phones In The Workplace: A Dangerous Distraction – Concise Version Featured Image

Cell Phones In The Workplace: A Dangerous Distraction – Concise Version

While you would not do a crossword puzzle while operating a forklift, or juggle while on the warehouse...
Changing People’s Behavior In 1 Minute Featured Image

Changing People’s Behavior In 1 Minute

This one-minute video explains how you can positively influence people to change their behavior rather than doing it...
Changing Your Sales Mindset & Approach Part 1 Featured Image

Changing Your Sales Mindset & Approach Part 1

No matter what you do in sales you need to develop the right mind-set to give yourself the...
Changing Your Sales Mindset & Approach Part 2 Featured Image

Changing Your Sales Mindset & Approach Part 2

This second part, helps you to continue to develop the right sales mindset to give yourself the best...
Choose Your Attitude In 1 Minute Featured Image

Choose Your Attitude In 1 Minute

Choosing your attitude is a fundamental principle about self control. Your attitude is the one thing you have...