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1 Lessons • 1 Minutes
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Knowing how to calm down an upset customer, whether they are angry, frustrated or emotional,...
6 Lessons • 20 Minutes
Can I Ask That? Legal Interviewing
There are certain questions you may be surprised to find out are illegal to ask...
9 Lessons • 22 Minutes
Caught-between Hazards: Construction’s Fatal Four
It may go without saying how dangerous the construction jobsite is. In fact, more than...
7 Lessons • 24 Minutes
Caught-In/Between Hazards in Construction Environments
One out of every five workplace fatalities in the U.S. is due to a caught-in/between...1 Lessons • 8 Minutes
Celebrate AAPI Heritage Month At Work
Heritage Month celebrations allow all employees to learn more about the people, culture, history, traditions,...
1 Lessons • 8 Minutes
Celebrate LGBTQ+ Pride Month At Work
This video training explores the proper ways to celebrate LGBTQ+ Pride Month at work. It...
9 Lessons • 22 Minutes
Cell Phones In The Workplace: A Dangerous Distraction
Many of the nearly 3 billion text messages sent each day are sent from and...
8 Lessons • 13 Minutes
Cell Phones In The Workplace: A Dangerous Distraction – Concise Version
While you would not do a crossword puzzle while operating a forklift, or juggle while...
1 Lessons • 1 Minutes
Changing People’s Behavior In 1 Minute
This one-minute video explains how you can positively influence people to change their behavior rather...
1 Lessons • 3 Minutes
Changing Your Sales Mindset & Approach Part 1
No matter what you do in sales you need to develop the right mind-set to...
1 Lessons • 3 Minutes
Changing Your Sales Mindset & Approach Part 2
This second part, helps you to continue to develop the right sales mindset to give...
1 Lessons • 1 Minutes