Taking Initiative
It’s a lot easier to sit in the back seat, or to procrastinate and let things pile up,...
Taking Ownership In 1 Minute
Every person can and should be responsible for ensuring customers get the best service possible. This one-minute video...
Talent Acquisition: Behavioral Interviewing
Conducting behavioral interviews is a straightforward method for finding the right candidates who meet the culture, personality, and...
Talent Acquisition: Interviewing Skills
Hiring is as much a science as it is an art. This video training explores interviewing skills and...
Talent Acquisition: Recruiting
Companies that want to have the best employees must start by hiring the best candidates. This video training...
Talent Acquisition: Reducing Rater Bias
All people have biases that affect how they evaluate other people. This video training explores ways to reduce...
Talent Acquisition: Selection
A manager’s primary responsibility is to hire, develop, and retain great people. Those managers who are unskilled at...
Team Productivity In 1 Minute
This one-minute video provides five tips on how to improve team productivity....
Teamwork: What’s Trust Got To Do With It?
Recently, a Fortune 500 company calculated that it took, on average, 89 weeks to make a change in...
Telephone Hold Standards In 1 Minute
This one-minute video explores the components of how to professionally put someone on hold over the telephone....
Telephone Transfers In 1 Minute
This one-minute video shows you how to make a professional telephone transfer....
Tell Your Business Story
Does anyone really pay attention? When it comes to business presentations, many captive audiences tune out. This training...