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Appreciation In The Workplace In 1 Minute
There are five languages you can use to motivate others in the workplace. Based on Gary Chapman’s five...
Arc Flash Protection and Safe Electrical Work Practices: To The Point
Electric shock and exposure to an arc flash are the two main electrical risks to electrical industrial workers....
Asbestos Awareness
Asbestos has been around for a long time, and because of its unique uses, it was used in...
Asking For The Business In 1 Minute
Closing the sale is a skill that can be a lot easier than most people think. Often, it’s...
Assert Yourself
In business and life, being assertive is often misunderstood as being aggressive and offensive. As this course shows,...
Assertive Behavior In 1 Minute
This short video demonstrates how assertive behavior gets better results over passive or aggressive behavior....
Attracting And Retaining Black Talent
Ethnically diverse teams are 35% more likely to experience above-average profitability. This shows how a multicultural, talented, and...
Avoiding Escalations In 1 Minute
This one-minute video covers some of the key points around avoiding having to escalate a call or conversation...
Award Winning Emails
Email communication can have a powerful effect on capturing customers and retaining existing customers. This course shows employees...
Award Winning Outbound Calling
Outbound calls are an effective method for acquiring and retaining customers. Yet, with only a few seconds to...
Award Winning Social Media Interactions
Social media interactions are a vital aspect of a company’s brand, impression, and customer relations. This means businesses...
Award Winning Telephone Techniques Part 1
There’s nothing worse than calling a business and being put on hold, or more frustrating than that, finding...