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1 Lessons • 1 Minutes

Appreciation In The Workplace In 1 Minute

There are five languages you can use to motivate others in the workplace. Based on...
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8 Lessons • 22 Minutes

Arc Flash Protection and Safe Electrical Work Practices: To The Point

Electric shock and exposure to an arc flash are the two main electrical risks to...
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9 Lessons • 31 Minutes

Asbestos Awareness

Asbestos has been around for a long time, and because of its unique uses, it...
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1 Lessons • 1 Minutes

Asking For The Business In 1 Minute

Closing the sale is a skill that can be a lot easier than most people...
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6 Lessons • 21 Minutes

Assert Yourself

In business and life, being assertive is often misunderstood as being aggressive and offensive. As...
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1 Lessons • 2 Minutes

Assertive Behavior In 1 Minute

This short video demonstrates how assertive behavior gets better results over passive or aggressive behavior....
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5 Lessons • 12 Minutes

Attracting And Retaining Black Talent

Ethnically diverse teams are 35% more likely to experience above-average profitability. This shows how a...
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1 Lessons • 1 Minutes

Avoiding Escalations In 1 Minute

This one-minute video covers some of the key points around avoiding having to escalate a...
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11 Lessons • 10 Minutes

Award Winning Emails

Email communication can have a powerful effect on capturing customers and retaining existing customers. This...
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5 Lessons • 10 Minutes

Award Winning Outbound Calling

Outbound calls are an effective method for acquiring and retaining customers. Yet, with only a...
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8 Lessons • 10 Minutes

Award Winning Social Media Interactions

Social media interactions are a vital aspect of a company’s brand, impression, and customer relations....
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7 Lessons • 10 Minutes

Award Winning Telephone Techniques Part 1

There’s nothing worse than calling a business and being put on hold, or more frustrating...
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