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7 Lessons • 9 Minutes
Taking Initiative
It’s a lot easier to sit in the back seat, or to procrastinate and let...
1 Lessons • 1 Minutes
Taking Ownership In 1 Minute
Every person can and should be responsible for ensuring customers get the best service possible....
5 Lessons • 12 Minutes
Talent Acquisition: Recruiting
Companies that want to have the best employees must start by hiring the best candidates....
1 Lessons • 1 Minutes
Team Productivity In 1 Minute
This one-minute video provides five tips on how to improve team productivity....
1 Lessons • 1 Minutes
Telephone Hold Standards In 1 Minute
This one-minute video explores the components of how to professionally put someone on hold over...
1 Lessons • 1 Minutes
Telephone Transfers In 1 Minute
This one-minute video shows you how to make a professional telephone transfer....
11 Lessons • 24 Minutes
Tell Your Business Story
Does anyone really pay attention? When it comes to business presentations, many captive audiences tune...
1 Lessons • 1 Minutes
The GROW Model For Coaching In 1 Minute
This one-minute video outlines how to use the GROW (Goal, Reality, Options, Way forward) model...
1 Lessons • 6 Minutes
The Sales Mindset
Are you mentally prepared to make the sale? Learn what it takes and what you...
5 Lessons • 8 Minutes
Thinking On Your Feet
We can all recall a time when we’ve been in an impossible situation where we’re...
1 Lessons • 1 Minutes
Thinking On Your Feet In 1 Minute
This one-minute video teaches some techniques for thinking on your feet while under pressure....
10 Lessons • 26 Minutes