Service Orientation In 1 Minute
This one-minute video explains four ways you can be more service oriented. Service orientation is focusing on helping...
Service Requests
When working with service requests, it’s important to listen to the customer, capture the inquiry, and respond to...
Showing Empathy
Some people are naturally better at showing empathy than others. This video training explores ways to improve how...
Slowing Down Your Speech In 1 Minute
Some people speak a little too fast. If you struggle to slow down your speech, try some of...
Social Determinants Of Health
Enhance your understanding of health beyond genetics and personal choices. While individual behaviors and habits undeniably shape our...
Social Media Management In 1 Minute
This one-minute video outlines six things you can do to improve your social media interactions and management....
Speed Wins: Handling Sales Leads
This lesson shows you the value in responding to leads immediately. This microlearning features a short video training...
Storming Teams In 1 Minute
When a team starts to get going, they move to the storming stage. A few key things will...
Stress Response (Fight Flight Freeze) In 1 Minute
This one-minute video explains how to help overcome the natural stress response: Flight, Fight or Freeze. A simple...
Strike a Balance
Efficient employees appear to have a grip on time and priority management. However, in many cases, their ability...
Successful Follow Up Calls
You need to follow up with prospects, quotes or proposals. Exactly what are the best practices for this?...
Successful Sales Habits
How can you develop certain sales habits resulting in your success becoming almost inevitable? Discover three simple habits...